Conflict is an inevitable part of life. Conflict can leave us feeling stuck, frustrated, and powerless, whether it’s a heated team meeting at work, an ongoing argument with a family member, or a disagreement with a friend.
The roles we take in resolving disputes are often learned in childhood as coping mechanisms for navigating challenging dynamics or meeting unmet needs. Over time, these roles become deeply ingrained and operate unconsciously, shaping how we respond to conflict without us even realizing it. By bringing these patterns into awareness, we can begin to make conscious choices that lead to healthier and more empowering interactions.
What if there were a way to understand why these conflicts happen and shift the dynamics for a more positive resolution? Enter the Drama Triangle, a psychological model developed by Stephen Karpman that sheds light on the hidden roles we play in conflicts—and how we can break free.
The Drama Triangle illustrates three roles people commonly assume in conflict:
The dynamics of the Drama Triangle are fluid—people can shift between roles depending on the situation. For example, someone may start as a Victim, then lash out as a Persecutor, and later feel guilty, stepping into the Rescuer role. This cyclical pattern keeps conflicts alive and unresolved.
The Drama Triangle isn’t just about the present moment; it often has roots in our past. Many of us learned these roles during childhood as ways to cope with challenging situations. Over time, these patterns become automatic, influencing how we navigate conflict as adults.
Each role in the Drama Triangle offers a certain emotional payoff:
While these roles may feel familiar or comforting, they prevent true resolution and keep us locked in unproductive cycles.
Let’s consider a workplace scenario:
A team member, Alex, feels overwhelmed by a demanding project and complains about being overworked (Victim). Another colleague, Jamie, accuses Alex of being lazy and dragging the team down (Persecutor). Meanwhile, their manager, Taylor, steps in to smooth things over by taking on some of Alex’s tasks (Rescuer).
At first glance, it might seem like the problem is solved. However, the underlying dynamics remain unaddressed. Alex still feels unsupported, Jamie remains critical, and Taylor is overburdened. The cycle is bound to repeat.
Breaking free from the Drama Triangle starts with awareness. Once we recognize the roles we’re playing, we can consciously shift into healthier dynamics. Enter the Empowerment Triangle, a model developed by David Emerald in The Power of TED that reframes these roles:
In the earlier scenario, Alex could shift from Victim to Creator by exploring ways to manage their workload or communicate their needs effectively. Jamie could become a Challenger by providing constructive suggestions for improvement rather than criticism. Taylor, as a Coach, could guide Alex in developing a strategy for handling the project rather than stepping in to do the work themselves.
To step out of the Drama Triangle and into the Empowerment Triangle, consider these practical tools:
Consider the story of Maria and her teenage daughter, Ava. They often clashed over Ava’s messy room. Maria would criticize Ava (Persecutor), Ava would sulk and complain about unfair treatment (Victim), and Maria would eventually clean the room herself to keep the peace (Rescuer).
After learning about the Drama Triangle, Maria decided to change her approach. She shifted to the role of Coach by calmly discussing the issue with Ava and brainstorming solutions together. Ava, encouraged to take responsibility, stepped into the role of Creator by setting a schedule to tidy up. Their relationship improved as the conflict turned into an opportunity for growth and connection.
While the Drama/TED Triangle is an easy-to-grasp concept in theory, it can be very challenging in practice. It requires self-awareness to know the role we’ve stepped into within a conflict and the courage to face the dynamic differently. What role do you typically play in disputes? Do you tend to feel powerless as a Victim, assert control as a Prosecutor, or swoop in as a Rescuer? Keep in mind that we can step into any of these roles. Recognizing these patterns is the first step toward breaking free.
Breaking free from the Drama Triangle is a practice, not a one-time fix. By recognizing these patterns and consciously choosing empowering alternatives, we can turn conflicts into opportunities for growth, understanding, and connection. The next time you find yourself in a tense situation, pause and ask: How can I approach this as a Creator, Challenger, or Coach?
By stepping out of the storm, you’ll find clarity, resolution, and perhaps even a deeper sense of harmony in your relationships.
Identify Your Role: Reflect on a recent conflict you experienced. What role(s) did you play in the Drama Triangle (Victim, Persecutor, or Rescuer)? How did your role influence the outcome of the situation?
Exploring Patterns: Think back to recurring conflicts in your life. Do you notice any patterns in the roles you or others tend to assume? How might these patterns have roots in your past experiences?
Reframing the Situation: Choose a conflict where you felt stuck. How could you reframe your perspective to step into the Creator, Challenger, or Coach role? What specific actions could you take from this new perspective?
Understanding Emotional Payoffs: Consider a time when you felt drawn to one of the Drama Triangle roles. What emotional payoff did you receive (e.g., sympathy, control, validation)? How might letting go of that payoff lead to healthier dynamics?
Setting Intentions for Growth: Write about a current or ongoing conflict in your life. What intentions can you set to approach the situation differently? What small steps can you take to embody the Creator, Challenger, or Coach roles?
Terri Altschul is an ICF PCC – a Certified Coach with more than 3,500 coaching sessions. She has trained and coached individuals and groups at all stages of their career and lives in Fortune 100 and 500 companies, Start-ups, and Non-Profit organizations. One of her special gifts is helping you see your untapped potential and identifying the blockers to that potential.